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Frontend and O2 Ireland have worked together since 2003 ensuring the delivery of a quality user experience across all areas of the business.
From web and mobile services to delivery of self care through interactive voice response systems; adopting a flexible user centred design approach is a critical part of the O2 product development cycle.
Sample project include:
- Web Portal Redesign
- Online billing web application
- Interactive Voice Response (IVR) Telephone System
- Mobile applications (O2 Active, iMode, etc...)
- Handset evaluation & testing
- Out of Box Experience evaluation for installation of mobile wireless
To find out more about our experience and services, contact us.
"Adopting a user centred design approach to our product development process is an important factor in the successful launch of many of our products and services. Frontend's work in eliciting customer requirements and testing iteratively with our customers throughout the product development cycle has ensured we are delivering the best possible customer experience."
Colm Codd
Head of Consumer Services
O2 Ireland
frontend.com, 7 Westland Court,
South Cumberland Street, Dublin 2, Ireland
Email: mail@frontend.com
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